Service Rating Form

At Blue Dot your satisfaction is our primary concern and we welcome your feedback on how we're doing. Please take a moment to evaluate our performance by filling out the Service survey below. Your feedback will help insure that Blue Dot continues to deliver "America's Best Service Experience." Thank you!

1. Initial phone interaction
2. Ease of scheduling a convenient appointment
3. Phone call to confirm appointment
4. Service technician's professionalism
5. Ease of getting your questions answered
6. Explanation of proper operating instructions
7. Technician's respect for your property
8. Clean-up after the work is completed
9. Please rate the value of the service performed
10. How likely would you be to recommend us?
Service Representative Name:
Service Technician Name:
Your Name:
Your Email Address:
Job Number:
Other Comments:

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125 Industry Lane ~ Forest Hill, Maryland 21050 • 7389 Washington Boulevard ~ Elkridge, Maryland 21075
Residential: 1-800-BLUE DOT (1-800-258-3368) • Commercial: 410-803-4200 • Energy & Green: 410-803-4200

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